This Privacy Policy applies to the KalaaDekho.com(KalaaDekho Arts and Handicrafts)

KalaaDekho.com recognizes the importance of maintaining your privacy. We value your privacy and appreciate your trust in us. This Policy describes how we treat user information we collect on https://www.kalaadekho.com, Social Media and other online or offline sources. This Privacy Policy applies to current and former visitors to our website and to our online customers. By visiting and/or using our website, you agree to this Privacy Policy.

KalaaDekho.com is a property of KalaaDekho Arts and Handicrafts, an Indian Company registered under the government act and law having its registered office at A-8, Teej Vihar, Muhana Rd, Sanganer, Jaipur, Rajasthan 302029

 

Information we collect

Contact information. We might collect your name, email, mobile number, phone number, street, city, state, pincode,  country, billing address, shipping address and ip address.

Payment and billing information. We might collect your billing name, billing and shipping address and payment method when you buy an order or subscribe to us. We NEVER collect your credit card and debit card number or credit card and debit card expiry date or other payment card details pertaining to your credit card and debit card on our website. Credit card and debit card information will be obtained and processed by our online payment partner PayuMoney, Paytm, PhonePe and other payment partners that will be show during the Payment of the order.

Other information. If you use our website, we may collect information about your IP address and the browser you’re using. We might look at what site you came from, duration of time spent on our website, pages accessed or what site you visit when you leave us. We might also collect the type of mobile device you are using, or the version of the operating system your computer or device is running.

 

We collect information in different ways.

We collect information directly from you. We collect information directly from you when you register on our website or buy a product. We also collect information if you post a comment on our website’s blog or ask us a question through phone or email.

We collect information from you passively. We use tracking tools like Google Analytics, Google Webmaster, browser cookies and web beacons for collecting information about your usage of our website.

We get information about you from third parties. For example, if you use an integrated social media feature on our websites. The third-party social media site will give us certain information about you. This could include your name and email address.

 

Use of your personal information

We use information to contact you: We might use the information you provide to contact you for confirmation of a purchase on our website or for other promotional purposes.

We use information to respond to your requests or questions. We might use your information to confirm your registration, order, shipping and delivery of the order or any discount and promotional purposes.

We use information to improve our products and services. We might use your information to customize your experience with us. This could include displaying content, order feedback, delivery of the order and also based upon your preferences.

We use information to look at site trends and customer interests. We may use your information to make our website and products better. We may combine information we get from you with information about you we get from third parties.

We use information for security purposes. We may use information to protect our company, our customers, or our website and web pages.

We use information for marketing purposes. We might send you information about special promotions or offers. We might also tell you about new features or products. These might be our own offers or products, or third-party offers or products we think you might find interesting. Or, for example, if you buy product from us we’ll enroll you in our newsletter.

We use information to send you transactional communications. We might send you emails or SMS about your guest account and registered account or a product purchase, or/and promotions and coupons.

We use information as otherwise permitted by law.

 

Sharing of information with third-parties

We will share information with third parties who perform services on our behalf. We share information with marketing and promotional strategic companies like zoho, mailchimp, or other marketing companies, who help us manage our online marketing process or message processors. We always use Trusted and secured brands for marketing Purposes. We do not share customer information with any Vendors or anyone, except our authorized company owners and trusted employees.

We will share information with the Domestic shipping and logistic companies. We share your information with the Domestic shipping and logistic companies and other related parties responsible for fulfilling the purchase obligation and in the process. The Domestic shipping and logistic companies and other related parties may use the information we give them as described in their privacy policies.

We may share information if we think we have to in order to comply with the law or to protect ourselves. We will share information to respond to a court order or subpoena. We may also share it if a government agency or investigatory body requests. Or, we might also share information when we are investigating potential fraud.

We may share information with any successor to all or part of our business. For example, if part of our business is sold we may give our customer list as part of that transaction.

We may share your information for reasons not described in this policy. We will tell you before we do this.

Email Opt-Out

You can opt out of receiving our marketing emails. To stop receiving our promotional emails, please email unsubscribe@kalaadekho.com. It may take about 24 Hours to 7 days to process your request. Even, if you opt-out of getting marketing messages, we will still be sending you transactional messages through email and SMS about your purchases.

Third party sites

If you click on one of the links to third party websites, you may be taken to websites we do not control. This policy does not apply to the privacy practices of those websites. Read the privacy policy of other websites carefully. We are not responsible for these third party sites.

 

Log Files

KalaaDekho.com follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.

 

 

Grievance Officer

In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:

A-8, Teej Vihar, Muhana Rd, Sanganer, Jaipur, Rajasthan 302029

Phone: +91-9588058530

Email: privacy@kalaadekho.com

If you have any questions about this Policy or other privacy concerns, you can also email us at privacy@kalaadekho.com

 

Updates to this policy

This Privacy Policy was last updated on 01.06.2020. From time to time we may change our privacy practices. We will notify you of any material changes to this policy as required by law. We will also post an updated copy on our website. Please check our site periodically for updates.

 

Jurisdiction

If you choose to visit the website, your visit and any dispute over privacy is subject to this Policy and the website’s terms of use. In addition to the foregoing, any disputes arising under this Policy shall be governed by the laws of India.